Shipping

At SALT Apparel, we aim to deliver your order quickly, safely, and reliably anywhere in South Africa.

Delivery Partner
We make use of a trusted local courier service such as The Courier Guy (TCG) or other reputable delivery partners (if required) to ensure your parcel reaches you efficiently.

Shipping Rates

• Flat Rate Shipping:
  A standard flat-rate courier fee applies to all orders below the minimum qualifying amount that allows for free shipping. Rates are based on Postal Code zones (when entering delivery address)  and High Risk areas classified by the Courier Service partner (TFG). This flat rate can change at our discretion.
• Free Shipping:
  Enjoy FREE nationwide shipping on all orders above the minimum qualifying amount. This minimum qualifying value can change at our discretion.
• Collect (Free):
  This option is available for local CPT customers. The collection address will be provided to you via email when your Order is ready for collection.
  NOTE: To ensure a smooth collection process for everyone, the following collection terms will apply:
  Free Collection: Collect your order within 7 days of receiving notification that your order is ready for collection.
  Late Collection: Orders not collected within the 7-day complimentary collection period will incur a late collection fee of R50, payable in cash upon collection.

Shipping fees will automatically be calculated and displayed at checkout before payment is completed. Please check your Cart to ensure the correct Shipping fee has been applied based on your address and selection.

Estimated Delivery Times
Estimated delivery times are:

• Major Cities & Urban Areas: 2–4 business days
• Regional & Outlying Areas: 3–7 business days

Please note that delivery times may vary during peak periods, promotional sales, public holidays, or due to unforeseen courier delays.

Order Processing
Orders are typically processed within 1–2 business days after payment confirmation, for items in stock where no manufacturing & production is required. Back-order items will require 5 business days for processing.

Once your order has been dispatched, you will receive a tracking number via email or SMS to monitor your delivery progress. Please use the Tracking Portal website below to track your parcel.
https://portal.thecourierguy.co.za/track

Delivery Areas
We currently deliver to all provinces throughout South Africa.
At this time, international shipping is not yet available.

Important Information

• A physical delivery address is required for courier deliveries.
• Please ensure that all delivery information provided at checkout is accurate and complete.
• SALT Apparel cannot be held responsible for delays caused by incorrect delivery information or circumstances beyond our control.

Need Assistance?
If you have any questions regarding shipping or delivery, please contact us via our Contact Us page. Our support team will be in touch to assist.

Policy Last Updated: November 2026